We handle calls. You drive growth.
Our dedicated team provides inbound call answering, booking management, and taxi dispatch solutions for cab operators, ride-hailing services, and transport fleets. Using your scripts and dispatch system, we capture bookings quickly, assign drivers, and keep passengers updated in real time.
Our Services
24/7 Call Answering
Live agents handle bookings, cancellations, and enquiries — available around the clock.
Dispatch & Booking Management
Efficiently assign nearest drivers, manage ETAs, and send passenger updates instantly.
Back-Office & Reporting
Reconciliation, payouts, invoicing, and reports to support smarter decisions.
NEMT & Specialized Transport
Support for non-emergency medical trips and scheduled medical appointments.
Compliance & Security
Privacy-focused processes, secure recordings, and encrypted data transfers.
How It Works
1. Onboarding
Connect your dispatch system, configure scripts, and set SLAs.
2. Call Handling
We capture booking details, confirm fares, and verify passenger info.
3. Dispatch
Assign rides, notify passengers, and monitor trip completion.